Refund and Return Policy

    At Streetlook, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward refund and return policy outlined below:

    Refunds:

    • We offer refunds for eligible items within 7 days from the date of purchase.
    • To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging.
    • Refunds will be issued to the original payment method used for the purchase.

    Returns:

    • If you wish to return an item for any reason other than a defect or error on our part, you may do so within 7 days from the date of purchase.
    • To initiate a return, please contact our customer service team at info@streetlook.in to request a return authorization.
    • You are responsible for the cost of return shipping unless the item is defective or there was an error in your order.

    Exchanges:

    • We do not offer direct exchanges. If you would like to exchange an item, you may return the original item for a refund and place a new order for the desired item.

    Defective or Incorrect Items:

    • If you receive a defective or incorrect item, please contact us immediately at info@streetlook.in with details of the issue.
    • We will provide a pre-paid return shipping label for defective or incorrect items and will either replace the item or issue a refund, depending on your preference.

    Refund Processing Time:

    • Refunds will be processed within 7-8 business days of receiving the returned item.
    • Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution.

    Non-Returnable Items:

    Certain items are non-returnable, including but not limited to, socks, insoles, and items marked as final sale.

    Damaged Items:

    • If your order arrives damaged, please contact us immediately at info@streetlook.in with photos of the damaged item and packaging.
    • We will work with you to resolve the issue and either replace the damaged item or issue a refund.

    Contact Us:

    If you have any questions or concerns about our refund and return policy, please contact our customer service team at info@streetlook.in.

    By making a purchase from Streetlook, you agree to abide by the terms of this refund and return policy. We reserve the right to modify or update this policy at any time without prior notice.